Fidelity National Financial
AI-powered document intelligence that transformed title insurance processing — achieving 70% faster turnaround with 99.9% accuracy.
Understanding the problem.
Fidelity National Financial, one of the largest title insurance companies in the United States, processes thousands of complex legal documents daily. Their title officers were spending hours manually reviewing deeds, mortgages, liens, and other property documents — a process prone to human error and bottlenecks.
The stakes were high: a single missed lien or incorrect property description could result in significant financial liability. They needed a solution that could match human accuracy while dramatically increasing throughput.
Time-Intensive Process
Each document required 15-30 minutes of manual review, creating massive backlogs during peak periods.
Error Risk
Manual data entry introduced errors that could lead to costly title claims and legal disputes.
Scaling Constraints
Growing transaction volumes required either significant hiring or accepting longer processing times.
How we solved it.
We developed a custom AI-powered document intelligence platform using our LYNT-X VULT technology, specifically trained on title insurance documents. The system automatically extracts, validates, and organizes critical information from thousands of document types.
Document Classification
AI automatically identifies and categorizes incoming documents — deeds, mortgages, liens, easements, and more — with 99.9% accuracy.
Intelligent Extraction
Key data points are extracted automatically: property descriptions, party names, dates, amounts, and legal terms — even from handwritten or poor-quality scans.
Validation Engine
Cross-references extracted data against county records and internal databases to flag discrepancies before they become problems.
Human-in-the-Loop
Edge cases and low-confidence extractions are routed to human reviewers with AI-suggested corrections, combining speed with certainty.
Built with enterprise-grade technology.
Our solution leverages cutting-edge technologies while maintaining the security and compliance requirements essential for enterprise operations.
Transformative impact.
Within six months of deployment, the document intelligence platform had fundamentally changed how Fidelity processes title documents. What once took hours now takes minutes, with greater accuracy than ever before.
The system now processes over 10,000 documents daily, freeing title officers to focus on complex cases that truly require human judgment. Error rates have dropped to near zero, reducing costly title claims and improving customer satisfaction.
Lynt-X didn't just give us a faster process — they gave us a more accurate one. Our title officers now focus on exceptions rather than data entry, and our error rates have essentially disappeared.
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